This notice explains how Sale & Co Pty Ltd handles information when you browse our website, contact us, create an account or purchase machinery, boats and vehicles.
We collect the details you provide through registration, enquiry and purchase forms: your name, contact details, delivery address, account information and messages. Saved items, bids, orders, purchase documents and signatures are also recorded when you use those features. Order records can include vessel, engine, vehicle or trailer identifiers and registration details relevant to the sale.
Our finance enquiry form collects contact and listing information and an optional indicative amount so we can respond to your request.
We use this information to respond to enquiries, manage accounts and purchases, prepare documents, coordinate delivery and resolve questions about an order. Technical records, including page activity, browser information and IP addresses, help us maintain the website and investigate problems.
Relevant order and delivery details can be provided to the people arranging your purchase or transport, or disclosed where required by law. If you deal directly with an independent lender, that provider handles your information under its own privacy policy.
Session cookies help maintain your sign-in, saved selections and browsing preferences. You can manage cookies through your browser settings, although some account features depend on them.
External links and content may connect you with another provider. Those services have their own privacy practices and may receive technical information such as your IP address when your browser connects to them.
Enquiries, account details and transaction records are held electronically. We keep the information needed to manage your account or purchase, respond to issues and meet record-keeping obligations. Contact us if you want to discuss a particular record or request its removal.
You can review available profile details through your account. Contact us to request access to, correction of or removal of other personal information. Some records may need to be retained for an existing transaction or a legal requirement.
Please include enough information to identify your request. We may need to confirm your identity before providing access to account or order information.
Use the contact page and mark your enquiry “Privacy” to request access or correction, or raise a complaint. Tell us which information or event is involved and the outcome you are seeking. We will review the matter and respond to you.
If you are unhappy with the response, or have not received one within 30 days, the Office of the Australian Information Commissioner explains how to take a complaint further where Australian privacy law applies.
Any updates will be published on this page with a revised date. You can contact us if you need further information about how your details are handled.